Posts tagged Customer Success
Episode #2 - Alison O'Brien, Head of Accounts at Giggster in Los Angeles

In this episode, we interview Alison O'Brien. Alison is the Head of Accounts on the Customer Success team at Giggster. We discuss what it's like to work in Customer Success at an early stage startup. Alison was the Customer Success team employee number one (it was a company of five when she joined), responsible for creating the entire roadmap and team processes having never worked in CS before. We also talked about why Alison loves working at Giggster and sees CS as a great opportunity to get your foot in the door at a tech company straight out of college.

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